Returns

If an item is not what you expected, you can return it to us.

There are a few conditions for returns:

  • Items must be returned within 14 working days.
  • You must include the return form and the packing slip (or a copy of this).
  • Articles must be returned in their original condition, with labels attached.

Items must:

  • Not be worn and nor damaged.
  • Not be washed.
  • Not be mended (do not try to make repairs either).

Please note! The costs for the return shipment of the order are for the buyer. Make sure the shipment has sufficient postage.

Your return shipment will only be accepted if all these conditions are complied with.

Exchanges

If you buy an item in our web shop, you can exchange it (for another size or colour*) via the return form, within 14 days. The return form will be included with your order. Did you throw away the return form by accident or is there another reason why you don’t have it anymore? You can download a blank return form here and print it.

Please complete the return form and add it to the order you would like to send. Put the address label on the package and send it to us (with sufficient postage).

*as long as it is in stock

Processing the return shipment

We will send you a confirmation as soon as we have processed your item(s). It will take approximately 10 days from the moment of shipment until your order has been processed and your payment is refunded.

Retourformulier

Did you accidentally throw the return form away or is there another reason why you don’t have it anymore? You can download a blank return form here and print it.

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